Terms Conditions

Welcome to 24TechLab! Please read these Terms and Conditions carefully before using our website or services. By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms, please refrain from using our services.

1. Acceptance of Terms

By using or accessing our services, including browsing our website, purchasing services, or using any of our features, you agree to be bound by these Terms and Conditions and our Privacy Notice. We reserve the right to modify these terms at any time, and such changes will be effective upon posting. You are encouraged to review these terms regularly to stay informed about any updates.

2. Services Provided

24TechLab offers a wide range of services, including but not limited to:

• Full Stack Development
• Web Design and Development
• WordPress, Wix, and Shopify Development
• App Development
• Graphics and Motion Design (UX/UI Design, Graphic Design, Motion Graphics)
• Digital Marketing (Social Media Marketing, SEO, Content Marketing)
• Animation (2D/3D Animation, Character Animation)
• Rendering (Architectural Renderings, 3D Modeling and Visualization)
• Architecture (Design, Blueprints, Interior/Exterior Design)
• Artificial Intelligence (Machine Learning, AI Content Creation, SmartBot Solutions, Intelligent Data Insights) 

3. User Responsibilities

By using our services, you agree to:

• Provide accurate, up-to-date, and complete information when required.
• Use our services in a lawful manner, complying with all applicable laws and regulations.
• Refrain from engaging in any unlawful or harmful activity, including but not limited to fraud or harassment.
• Not disrupt or interfere with the operation of our services or servers.

4. User-Generated Content

If you submit any content to our platform (e.g., reviews or comments), you grant us a non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute such content. You are responsible for ensuring that your submissions do not infringe on any third-party rights.

5. Social Media Logins

If you choose to register or log in through a social media account (such as Facebook or X), we may collect certain personal data provided by the third-party service. You are responsible for reviewing the privacy policies of any third-party services you use to log in. We do not control the use of your data by these third parties.

6. Intellectual Property

All content on our website is the property of 24TechLab or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

7. Copyright Policy

24TechLab respects the intellectual property rights of others. If you believe that any content on our website infringes your copyright, please contact us at 24techlab.contact@gmail.com with the following information:

• A description of the copyrighted work believed to be infringed
• The URL of the allegedly infringing content
• Your contact information
• A statement that you believe the use of the material is unauthorized

We will respond promptly to notifications of alleged copyright infringement.

8. Payment and Billing

For paid services, you agree to provide accurate billing information. You agree to pay for services as per agreed terms. If payment is not made within the specified period, services may be suspended, and late fees may apply. We reserve the right to charge interest on overdue amounts as permitted by applicable laws. You are responsible for paying all fees and taxes associated with the services provided.

9. Refund and Cancellation Policy

We offer a refund policy for our services under specific conditions. Refunds will be considered if a service is canceled within [insert time frame, e.g., 14 days] of purchase. Refunds will not be provided for work that has been completed or services rendered. Any cancellation requests must be made in writing. Please refer to our Refund Policy for more detailed terms.

10. Limitations of Liability

To the fullest extent permitted by law, 24TechLab and its affiliates are not liable for any direct or indirect damages arising from your use or inability to use our services, including but not limited to loss of profits, data, or business opportunities. We are not responsible for any third-party content or links that may be accessed through our website.

11. Termination of Services

We reserve the right to suspend or terminate your access if we believe you have violated these Terms or engaged in unlawful conduct. You may also terminate your account at any time by contacting us. In case of termination, you will remain responsible for any outstanding fees incurred before termination.

12. Privacy Rights and Data Retention

You have the right to request access to your personal information we hold about you, correct inaccuracies, and request deletion as permitted by law. We retain your data only as long as necessary for the purposes for which it was collected. Please refer to our Privacy Notice for more information on how we manage and protect your personal data.

13. International Data Transfers

By using our services, you acknowledge that your data may be transferred outside your home country. We will take necessary steps to protect your information in compliance with applicable laws, including data protection regulations.

14. Do-Not-Track Signals

We do not currently respond to Do-Not-Track signals from web browsers but will update this policy if standards are developed in the future.

15. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes shall be resolved in the competent courts of Bangladesh.

16. Dispute Resolution

In case of disputes arising from these Terms or your use of our services, we encourage you first to contact us directly for resolution. If unresolved, disputes will be settled through mediation. If mediation is unsuccessful, disputes will be resolved through binding arbitration in accordance with applicable laws of Bangladesh.

17. Modifications to Terms

We reserve the right to update these Terms at any time; changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically to stay informed about any changes.

18. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Address: House 162, Road No: 11, Sonadanga R/A 2nd Phase, Khulna-9000, Bangladesh

Email: 24techlab.contact@gmail.com

Phone: +8801831848101